Local Health Authorities
Case Study
Procurement Cycle management and Accounts
Payable Process Automation with ECM and BPM
Overview
Health Authority Centers are public authorities belonging to the Italian Government, responsible for providing health services to residents of a specific province or region. It fulfils the tasks of the National Health Service and other duties provided for by law in a specific territorial area.
Challenges
Health Authority Centers are public entities and therefore are subject to specific Government regulations and laws for procurement and payment procedures. They administrate Public Hospitals, Counselling Centers and thousands of doctors and health operators serving millions of patients. Compliance with these procurement regulations and payment rules is a crucial factor for the proper functioning of the national economy and is part of compliance with the European directives on tendering, evaluation, and awarding. Most of the activities such as contract signing, document organization, archival, exchange and verification were managed manually and not automated, resulting in time-consuming procedures and high management costs.
Solution
Interdata designed and developed a completely integrated and highly automated eProcurement and Payment Solution based on Coopera©.
The new digital platform offered solutions to all the existing challenges by providing several applications deployed on Coopera© content services platform:
• Document Management
• Digital Sign Management
• Case Management
• Process Management
• Task Management
• RPA
The solution provided automation and management of all Health Authority Centers processes and documents (Contract, RFP, Attachments) involved, including invoice processing, digital contract sign requests, payment authorization flows and settlements.